If you receive a proxy error when starting Octopus, you must modify your proxy server configuration to NOT authenticate outgoing connections to our Octopus-itsm.com servers

Preferably, you'll unlock access to the whole Octopus-ITSM.com domain, or using the following parameters :

Ports to open

• Ports 80 (HTTP)
• Ports 443 (HTTPS)

You must allow the IP address indicated below: 

• Subnet: 72.0.195.148/30
  • Range: 72.0.195.149 - 72.0.195.151
• Independant IPs
  • 52.232.135.43
  • 52.237.19.125
• Domain name
  *.pubnub.com
  *.pndsn.com
  *.pubnub.net
  *.pubnub.io
   

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