Configuration
The possibility to have customized lists provides a huge flexibility, opens new horizons and allows to better exploit the numerous Octopus functionality. You will be able to: Add new lists / modify existing lists, allocate the lists in the desired module, customize the display by...
The multiteam collaboration has been created to improve the work between teams and facilitate the delivery of requests with a common goal. The multiteam simplifies the creation of requests with the possibility to share tasks that affect multiple services in the company.
Hence the multiteam...
Files attached to Octopus data ("Attached files" tab in Incidents/SR, Problems, CI, Users, etc.) are all saved on your network, and not on the Octopus.
Introduction
Octopus can connect to a federated identity manager to ease access to the application in a hosted environment.
Single sign-on can be used independently for the following components, depending on what your federation provider supports:
To start, it is important to understand that there are no perfect categories. The main objective of an adequate categorization system is to represent a clear comprehension of user reported problematic. This approach favours a better comprehension of the IT infrastructure use when the time comes to...
Related Articles
MailIntegration - Create Incidents or Events from Emails
The subject of a request is an important element, as it is often the basic information that is visible in a list.
By default, Octopus subjects take the name of the request, but there are two options that help to automatically get more specific subjects:
The alternate subject
Uses...
The "task" concept is applied in Octopus for service requests, changes and problems. Tasks are created to reflect the execution process ("workflow") of a service request, the steps for preparing and implementing a change and the tasks involved in analyzing a problem; in all cases, they can be...
Service Asset and Configuration Management process is managed in Configurations module; it represents the heart of Octopus due to the relations that can be established between its components and all other modules. It is often referred as the CMDB.
This article explains how to set up...
Introduction
Octopus can connect to Microsoft Entra ID (formerly Azure AD) to facilitate access to the application.
Pages
